Quality Control Technician - Orthodontic Appliance Laboratory - position available in Tigard, OR

Quality Control Technician

Excel Orthodontics

Job Summary

Excel Orthodontics is seeking a detail oriented Quality Control Technician to support the quality assurance of all fabricated orthodontic appliances. This role plays a critical part in ensuring appliances meet prescription requirements, doctor preferences, and internal quality standards before delivery to customers.

The ideal candidate has orthodontic or dental assisting experience, strong attention to detail, and enjoys hands on work in a laboratory environment.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Review prescriptions and doctor preferences in DLCPM upon receipt of models and prescriptions

• Perform a three step quality check on all completed appliances

• Verify appliances are fabricated according to the prescription

• Check appliance fit on models to ensure proper function and accuracy

• Confirm billing matches the prescription and the appliance produced

• Perform minor appliance adjustments to improve fit and return cases to leads for more complex corrections when needed

• Update call notes and case notes to document differences between prescriptions and completed appliances when necessary

• Assist with completing appliances as needed to support production flow

• Perform other duties as assigned

This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities. Responsibilities may change at any time with or without notice.

Qualifications

• High school diploma or equivalent required

• Strong attention to detail and time management skills

• Minimum of two years of orthodontic or dental assisting experience required

Competencies

• Strong attention to detail and organizational skills

• Clear and effective communication skills

• Strong time management and prioritization abilities

• Technical aptitude and comfort working with tools and systems

• Computer proficiency with DLCPM knowledge preferred

• Customer and client focused mindset

Working Conditions

This position works in a laboratory environment that produces orthodontic appliances. The role regularly uses hand tools such as pliers, lathes, and wires, as well as standard office equipment including computers, phones, and printers or scanners.

Position Type and Expected Hours of Work

This is a full time position. Scheduled hours are Monday through Friday from 10:00 AM to 6:30 PM and include a 30 minute unpaid lunch. Occasional evening or weekend work may be required based on business needs.

Travel

No travel is required for this position.

Physical Requirements

The physical demands described are representative of those required to successfully perform the essential functions of this role. The employee is regularly required to talk and hear and frequently required to sit, stand, walk, use hands and arms, and move throughout the facility. Light physical effort is required, including repetitive hand movements and the ability to lift or maneuver up to 35 pounds.

Direct Reports

None