Dental Receptionist - Auburn Periodontics of Columbus - Auburn, AL

We are seeking a professional, patient-focused Dental Receptionist whose primary responsibility is timely, high-quality communication with patients. This role is ideal for someone who enjoys being on the phone, responding to texts and emails, and serving as a calm, confident point of contact for patients throughout the day. This position is communication-driven. You should expect to spend most of your workday answering phone calls, returning voicemails, responding to texts and emails, and ensuring patients feel informed, supported, and cared for. Key Responsibilities Answer incoming phone calls promptly and professionally Respond to patient texts, emails, and voicemails in a timely and organized manner Communicate clearly and compassionately with patients regarding appointments, questions, and concerns Prioritize urgent patient needs and escalate appropriately to clinical staff Schedule appointments accurately and efficiently Maintain detailed documentation of patient communications Provide excellent customer service, even during high-volume or stressful periods Maintain patient confidentiality and professionalism at all times Collaborate closely with the clinical and administrative team to ensure consistent communication This Role Is a Great Fit If You: Enjoy helping people through communication Take pride in responding quickly and accurately Stay composed and professional with anxious or upset patients Are detail-oriented and dependable Like being the “go-to” person for patient questions We look forward to welcoming YOU to our team! Job Type: Full-time Pay: $15.00 - $18.00 per hour Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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