Dental Receptionist - Central Coast Dentists - Arroyo Grande, CA

Job Summary We are seeking a dedicated and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires a strong understanding of dental office operations and the ability to maintain patient confidentiality in accordance with HIPAA regulations. Duties Greet patients warmly and assist them with check-in and check-out processes. Schedule appointments and manage the dental office calendar using Open Dental software. Handle patient inquiries via phone, email, and in-person, ensuring excellent customer service at all times. Maintain accurate patient records, including updating information in Open Dental. Process insurance claims and verify patient insurance coverage, understanding ICD-9 coding when applicable. Ensure compliance with HIPAA regulations to protect patient privacy and confidentiality. Assist with administrative tasks such as filing, faxing, and managing correspondence. Collaborate with dental staff to ensure smooth clinic operations and enhance patient experience. Requirements Previous experience in a dental office or medical administrative support role is preferred. Proficiency in using dental software such as Open Dental and Carestream. Strong customer service skills with a friendly demeanor and professional appearance. Knowledge of HIPAA regulations and experience handling sensitive patient information. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Excellent communication skills, both verbal and written. Familiarity with ICD-9 coding is a plus but not mandatory. If you are passionate about providing excellent patient care and have the necessary skills to thrive in a dental office environment, we encourage you to apply for this rewarding position as a Dental Receptionist. Job Type: Full-time Pay: From $20.00 per hour Benefits: Paid sick time Paid time off Work Location: In person

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