Dental Receptionist - S.F. Children's Dental - San Francisco, CA

Overview We are seeking a professional and organized Dental Receptionist to join our childrens dental practice. The ideal candidate will serve as the first point of contact for patients, manage appointment scheduling, handle insurance verifications, and support administrative functions to ensure smooth clinic operations. Experience with OpenDental is highly preferred. A strong understanding of dental terminology, medical billing, and coding (ICD-10, CPT) will be essential. Bilingual skills and prior clinic or dental office experience are a plus. This role offers an excellent opportunity to contribute to a patient-centered environment while developing your administrative expertise in healthcare. Responsibilities Greet patients warmly and professionally upon arrival and departure Schedule and confirm appointments using EMR systems such as OpenDental Verify insurance coverage and perform insurance eligibility checks Collect payments and process medical billing using appropriate coding (ICD-10, CPT) Manage patient records and ensure accurate documentation review in compliance with HIPAA regulations Handle multi-line phone systems with excellent phone etiquette and assist with patient inquiries Maintain accurate filing of medical records and office documentation Support medical administrative tasks including intake procedures, care plan documentation, and appointment reminders Assist with insurance claims processing and follow-up on unpaid claims or denials Ensure compliance with health information management standards and confidentiality protocols Requirements Speaks Spanish Proven experience as a Medical Receptionist or in a medical office environment, preferably in dental clinics Familiarity with EMR/EHR systems such as Epic, Meditech, Dentrix, Eaglesoft, or Athenahealth Knowledge of dental terminology, medical coding (ICD-10, CPT), and insurance verification processes Strong computer skills including proficiency in Microsoft Office (Word, Excel) and 10-key typing skills Excellent organizational skills with attention to detail in documentation review and record keeping Exceptional customer service skills with professional phone etiquette and communication abilities Ability to handle multiple tasks efficiently in a fast-paced environment HIPAA compliance knowledge to maintain patient confidentiality and privacy standards Bilingual abilities are highly desirable to serve diverse patient populations Prior clinic or dental office experience is preferred but not mandatory; training will be provided for specific software systems This position is vital for maintaining efficient clinic operations while providing outstanding service to our patients. We value professionalism, attention to detail, and a compassionate approach to healthcare administration. Pay: $20.00 - $25.00 per hour Expected hours: 24.0 per week Benefits: Paid time off Work Location: In person

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