Assistant Office Manager Dental - Lakewood Family Dental - Fort Wayne, IN

Assistant Office Manager Dental in Fort Wayne, IN Job Type: Full-time Lakewood Family Dental, a fast-growing dental office in Fort Wayne, IN is seeking a talented & enthusiastic Assistant Office Manager to join our team! - Fast Growing, Top-Quality Office - Huge Opportunity for Advancement - Enjoyable, Respectful & Professional Environment Your role will be vitally important to keeping our practice running smoothly & maintaining our valued patients in the highest level of dental health. As an Office Manager Assistant, you will play a pivotal role in delivering exceptional dental care and contributing to the success of our practice. Key Responsibilities: Provide high-quality customer service to patients, ensuring their needs are met and they experience Lakewood Family hospitality. Greet patients upon arrival and manage incoming calls promptly. Handle all aspects of patient scheduling, including appointments and confirmation calls. Manage dental insurance processes, including breakdowns, claims, and posting payments from both patients and insurance companies. Assist the Office Manager with administrative tasks, including staff supervision, adherence to procedures, and managing office orders. Maintain a professional and clean office environment. Educate patients on oral health, treatment options, and preventive measures. Support doctors with treatment planning, overcoming patient barriers, and scheduling follow-up treatments. Serve as a role model for the team and a partner to the Office Manager. Qualifications: Front desk, receptionist, or call center experience in a professional office setting of 2 years or more (Required) Dental scheduling/dental office experience of 2 years (Required) Experience with dental insurance, claims and EOBs (Required) Ability to work well within a team and collaborate with colleagues effectively Strong communication and customer service skills Experience with Dentrix (Preferred) Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) Health insurance Paid time off Vision insurance Work Location: In person

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