Permanent Dental Receptionist / Front Desk Job in Sunnyvale, CA
Responsibilities: - Manage the front desk operations and ensure smooth daily operations - Greet and welcome patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and provide information to callers - Verify patient insurance coverage and collect necessary information - Maintain patient records and ensure accuracy of information - Coordinate patient flow and manage waiting areas - Handle patient inquiries, complaints, and resolve issues in a timely manner - Collaborate with dental staff to ensure efficient patient care - Oversee office supplies inventory and order as needed Skills: - Proficient in using dental or office management systems (e.g., Dentrix, Eaglesoft, Open Dental) - Knowledge of HIPAA regulations and ability to maintain patient confidentiality - Strong administrative skills with attention to detail - Familiarity with medical terminology and procedures - Excellent communication skills, both verbal and written - Ability to multitask and prioritize tasks effectively - Experience with phone systems and handling high call volumes - Strong customer service skills with a friendly and professional demeanor Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role. Job Types: Full-time, Part-time Pay: $20.00 - $40.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Work Location: In person
