Permanent Dental Receptionist / Front Desk Job in Boston, MA
Job Summary We are looking for a competent Dental Office Receptionist to help with the organization and running of the daily administrative operations of the Dental Office. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Assist clients with paperwork, including consent forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Organize office and assist Dentist and Dental Staff in ways that optimize procedures Sort and distribute communications in a timely manner Create and update records ensuring accuracy and validity of information Monitor level of supplies and handle shortages Resolve office-related malfunctions and respond to requests or issues Coordinate with other departments to ensure compliance with established policies Maintain trusting relationships with suppliers, customers and colleagues Perform receptionist duties when needed Answer phone calls and schedule appointments Qualifications Two or more years of experience as a receptionist or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive attitude Excellent multi-tasking skills Proven experience as a Dental Office Assistant/Receptionist, or in another relevant administrative role Knowledge of computer systems (Dental software Dentrix) Working knowledge of Dental Office equipment Thorough understanding of office management procedures Excellent organizational and time management skills Analytical abilities and aptitude in problem-solving Excellent written and verbal communication skills (both face to face and by phone)
