Orthodontic Clinical Assistant & Treatment Coordinator - Dansie Orthodontics | Herriman Pediatric Dentistry - Herriman, UT

Orthodontic Clinical Assistant Are you looking for a rewarding position with a fast-growing, industry leading, fun group of professionals? Are you looking to fill your available time with fulfilling work and a new skill set? Do you value continual personal growth and believe your life experience would contribute to a team? Would you like to be mentored by Dr. Dansie and his team and work with the best patients in the area? Do you find deep satisfaction in knowing you are bettering the lives of people everyday? It will be the opportunity of a lifetime. You will get to learn orthodontics from the ground up, as well as many other life-changing and life-building skills. Plus you will be working with some of the BEST in our profession. Prior experience in the orthodontic field is not required but overall life experience will be highly considered. Full-time and Part-time positions will be considered. The schedule for this position is flexible and will be negotiated with the right hire. HOW TO APPLY: What to do now? Please call (801) 533-0055 for a pre-recorded message from Dr. Dansie. Please follow the instructions on the recording to schedule your interview. IMPORTANT: The ONLY way to apply is by calling the number (801) 533-0055. Do NOT send your resume electronically. Instead, follow the directions on the pre-recorded message at (801) 533-0055. In order to provide our patients with 100% of our attention during the day, please do NOT call the office or email for questions about career opportunities at Dansie Orthodontics. Instead, please ONLY call (801) 533-0055 and follow the instructions. Position Summary- Clinical Assistant The Clinical Assistant has a very important and crucial role of assisting the Doctor directly with patients. This person is responsible for knowing the ins and outs of patients' mouths/ teeth. The assistant will perform adjustments, bondings, banding, debanding, debonding, impressions. records and general flow of the office while seeing patients. Assistants are to move around the clinic seeing that patients are warmly welcomed into the clinic in a timely manner and in treatment for a minimal amount of time. Essential Functions: Greet patients with a smile and seat them within 3 minutes of their appointment time Develops relationships with patients during their appointment by initiating conversation and asking questions to make patients feel comfortable during their appointment. Cleans and moves around the clinic in an efficient and happy way. Maintain patient flow pattern to allow patients to leave at the scheduled appointment end time. Begin procedures by checking patients for loose bands/bonds, conducting the initial fittings of bands and preparation for bondings. Assists doctor in any given procedure needed including operative (4 handed) procedures and anticipates what doctor may need. Successfully place separators/ powerchains and elastomeric thread/ steel ties Effectively clip poking wires without breaking brackets off of the last tooth Monitor oral hygiene of patients and provide instruction on correct brushing Properly make clean, well fitting retainers Accurately charts notes in WaveOrtho for patients current and next appointment Ensures drawers are stocked and organized with necessary tools and sterilizers are refilled and cleaned. Takes necessary patient and treatment records (photos, alginate impressions, x-rays). Coordinates all records/ appliances to Labs and sends letters to general dentists after operative appointments. Performs digital intraoral scans for Invisalign and sends out any records/ appliances to Invisalign Debriefs patient and parents in a “walk out” by professionally and positively communicating treatment that took place during the visit, answering any questions and previewing treatment for the next visit. Assists in setting patient’s next appointment if front desk is unable to do so timely. Treatment Coordinator Position Position Summary The Treatment Coordinator is a vital position within the office that helps patients understand and commit to the experience at Dansie Orthodontics. The “ TC” meets with all new patients and is their second point of contact in the office. This person must be able to execute the new patient experience and run effortlessly through an office tour. After the doctor makes the individualized treatment plan for the patient, the treatment coordinator presents a payment plan and finds the most comfortable way for the patient to pay for treatment. This person must have sales experience and has to think on their feet in any given situation. Essential Functions: Successfully takes X-rays for re-evals and new patients Sets up treatment rooms for all new patient exams Welcomes new patients/ parents with a warm smile Ensures new patient experience is the best it can be by providing outstanding customer service and exhibiting company values. Fills out new patient paperwork for patients/ prints off if needed and ensures information is entered into new patient charts accurately. Verifies all insurance for new patients Follows up with patients that do not start/ do not show and maintains their information in established database. Enters no sales and no shows into Infusionsoft sequences as well as referral thanks Helps answer phones and checks out patients if front office is overwhelmed. Helps clinic see re-evaluation appts Assists the doctor with treatment planning Answers any questions patient might have regarding treatment Presents treatment plans to new patients Works numbers for new patients and sets up comfortable monthly payments Sells cases to pay in full utilizing care credit, spring stone financial or flex spending Maintains conversion rate of 85% or higher Approach situations with a proactive and agile mindset. Utilize all resources available to independently and effectively problem solve. Consistently finds ways to simplify processes to allow increased efficiency for the doctor. Focuses on the patient experience and finds deep satisfaction in serving our patients however possible. Exhibits behavior consistent with the culture of Dansie Orthodontics by living according to our values and purpose (see description below). Consistently contributes to the practice Mission and Mission Goals through 3 meaningful ways each quarter (i.e. “the big 3” ). Other duties as assigned by their supervisor. Travel Requirements Ability to travel/commute to and from the Herriman and West Jordan locations. Able to travel to Duchesne with provided transportation. Physical Demands Ability to talk, hear, see, sit, use hands to handle or feel and reach with hands and arms consistently Ability to stand, walk, kneel and crouch- occasionally for extended periods of time (10-16 hours) Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally EEO Statement This company is dedicated to a policy of affirmative action and equal opportunity in employment without regard to race, religion, gender, sexual orientation, national origin, age, veteran or disabled status, or any other protected class. Reasonable accommodation will be made as appropriate to enable any employee or applicant for employment to safely and properly perform the job as requested and as appropriate. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job Types: Full-time, Part-time Pay: $14.00 - $24.00 per hour Benefits: Employee discount Work Location: In person Job Types: Full-time, Part-time Pay: $14.00 - $20.00 per hour Benefits: Employee discount Ability to Relocate: Herriman, UT 84096: Relocate before starting work (Required) Work Location: In person

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