Dental Receptionist / Treatment Coordinator - APX Endodontics - Cambridge, MA

✨ Be the welcoming face of a modern, specialty dental practice. ✨ APX Endo is a patient-focused, technology-driven endodontic clinic, and we’re looking for a friendly, organized Front Desk / Receptionist to join our growing team. If you enjoy helping patients feel at ease, thrive in a fast-paced healthcare setting, and take pride in keeping things running smoothly, we’d love to meet you. About APX Endo APX Endo is a specialized endodontic practice dedicated to excellence in root canal therapy, endodontic surgery, and pain management. Led by an experienced endodontist who also teaches future dental professionals, our clinic blends advanced technology with compassionate care. You’ll be joining a small, close-knit team that values precision, professionalism, and continuous learning. What You’ll Do As our Front Desk Receptionist, you will: Serve as the first point of contact, warmly welcoming patients in person and over the phone Schedule, confirm, and manage appointments via phone, text, and email Check patients in, update records, and verify insurance information Coordinate closely with the clinical team to ensure smooth daily operations Process payments, handle billing, and issue receipts accurately Respond to patient questions with professionalism and empathy Maintain a clean, organized, and welcoming front desk and waiting area Protect patient confidentiality and comply with HIPAA and clinic protocols Assist with general administrative and clerical tasks as needed What We’re Looking For Experience in a dental or medical front desk role (1+ year preferred, not required) Excellent communication skills with a patient-first mindset Comfort using dental/medical software and Microsoft Office (TDO experience is a plus) Strong organizational skills and attention to detail Ability to multitask calmly in a busy clinical environment Willingness to learn new systems and adapt to evolving workflows High school diploma required; healthcare or customer service training is a plus What We Offer Competitive salary and paid time off A supportive, respectful, and collaborative team environment Opportunities for continuing education and professional growth Ready to Apply? Send your resume and a brief introduction to Hello@APXendo.com Subject Line: Front Desk Application – [Your Name] We look forward to welcoming you to APX Endo ! Job Types: Full-time, Part-time Pay: $20.00 - $25.00 per hour Expected hours: 30 – 40 per week Benefits: Paid time off Education: High school or equivalent (Preferred) Experience: Dental receptionist: 1 year (Preferred) Location: Cambridge, MA 02140 (Preferred) Shift availability: Day Shift (Required) Ability to Commute: Cambridge, MA 02140 (Required) Work Location: In person

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