Dental Receptionist (Medical/Dental Experience Required) - Streator Family Dental - Streator, IL

About us Streator Family Dental: Dr. Brendan Graham and Dr. Kelissa Peterson We are a busy general dentistry practice in Streator, IL. We service patients of all ages and proved a wide array of dental services. Our office team is an extension of our own family and we take great pride in having a fun, happy, hard-working office! We look forward to meeting you! Although our ideal Dental Receptionist will have at least some experience working in a dental or medical office, we are willing to train the right person. Strong communications skills, teamwork, ability to work in a fast-paced environment, and exceptional customer service skills are required. A willingness to help in treatment areas when needed is an additional plus! This position offers a competitive hourly wage and benefits including paid time-off, 401k with profit-sharing, and employee/family dental services! The Receptionist is the first line of customer service for all patients and visitors entering our office. They will welcome patients, schedule future appointments, receive payments, answer insurance questions, and handle incoming communication whether by phone, text, or email. Customer Service; acknowledge, smile and greet patients upon arrival/dismissal Respond to patient questions and or concerns Excellent Computer Skills Answering Telephones Scheduling Appointments and filling schedule when cancellations occur Maintaining and Confirming Appointment Book Follow up on no shows/cancellation of Appointments Sign in patients via computer Register new patients according to established procedures Post charges and payments to patient accounts Prepare and send billing statements Maintain patient records in compliance with security and privacy requirements Maintain a clean and friendly workspace and waiting area Maintain a Positive Work Environment Dentrix practice management software experience preferred Desired Skills: Experience working in a dental or medical office Experience making and receiving telephone calls Customer service experience Experience asking for and processing payments Ability to assist with tasks in sterilization and treatment areas with proper training Additional benefits for full-time employees: Dental services Paid time off Major holidays off and Paid 401k/Profit-Sharing plan (after one year) Job Type: Full-time (Just under 40 hours per week) Mon-Thur and one Saturday per month (half day) Experience: 1-2 years dental/medical office preferred Education Required: High School Education or Equivalent Work Location: One location Job Duties: Greeting visitors Scheduling Correspondence Running errands Stocking supplies Sorting and sending mail Entering insurance information and payments Answering and routing phone calls Processing instruments and assisting clinical team as needed Schedule: Monday to Thursday Saturdays (1 half-day per month) Typical end time: 5:30PM Typical start time: 7:30AM This Job Is: A job for which all ages, including older job seekers, are encouraged to apply Open to applicants who do not have a college diploma Work Remotely No Job Types: Full-time, Part-time Pay: From $19.00 per hour Expected hours: 35 – 40 per week Benefits: 401(k) 401(k) matching Employee discount Paid time off Retirement plan Application Question(s): Why are you interested in this job? Education: High school or equivalent (Preferred) Experience: Medical/Dental: 1 year (Preferred) Work Location: In person

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