Dental Office Manager / Front Desk Manager - - Reisterstown, MD

We’re looking for a computer-savvy, personable, energetic, and organized leader to run our front office. This is a key position for someone who wants to make a real impact in patient experience, improve systems, and lead a team with a strong patient-first mindset. What you’ll do: Oversee daily front desk operations to keep patient flow smooth and professional Coach and support front desk staff; set clear service and performance standards Own in-practice scheduling, confirmations, and communication to reduce gaps and improve efficiency Oversee insurance verification and billing workflows to ensure accuracy and follow-through Handle patient questions and issues with professionalism and strong service recovery Coordinate with the clinical team to keep the day running smoothly Maintain a clean, organized, welcoming front office and enforce office procedures What we’re looking for: Required: Cheerful, positive and welcoming disposition with a 'can-do' attitude Strong organization, communication, confidentiality, and follow-through Comfortable learning new software and improving systems Ability to multitask and prioritize in a fast-paced environment Strong leadership hard and soft skills 1–2 years office experience in healthcare, dental, or similar settings Preferred: Specific experience in dental practice front desk role Some knowledge of insurance/billing workflows and scheduling strategy Job Type: Full-time Pay: $23.00 - $30.00 per hour Expected hours: 30 – 45 per week Benefits: 401(k) Health insurance Paid time off Language: English (Required) Work Location: In person

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