Dental Receptionist/Assistant - River Rock Dental - Monroe, MI

We are a busy, patient-focused dental practice seeking a friendly and organized Dental Receptionist to join our team. As the first point of contact for our patients, you'll play a key role in creating a welcoming environment and ensuring smooth office operations. Key Responsibilities: Greet patients warmly upon arrival and check them in/out. Schedule, reschedule, and confirm appointments. Answer phone calls, respond to inquiries, and manage patient communications. Update and maintain accurate patient records in our practice management software. Verify insurance coverage, process claims, and handle billing/inquiries. Collect payments, co-pays, and manage financial transactions. Prepare daily schedules and patient charts for the dental team. Perform general administrative tasks such as filing, faxing, and maintaining a tidy reception area. Provide excellent customer service to ensure a positive patient experience. Requirements: High school diploma or equivalent (preferred: experience in a dental or medical office). 1+ years of receptionist or customer service experience (dental experience a plus). Strong communication and interpersonal skills with a professional, friendly demeanor. Excellent organizational abilities and attention to detail. Proficiency in computer skills Knowledge of dental insurance processes and terminology is advantageous. Ability to multitask in a fast-paced environment while maintaining confidentiality. If you're reliable, enthusiastic about helping patients, and ready to contribute to our practice's success, we'd love to hear from you! Job Type: Full-time Pay: $16.00 - $20.00 per hour Benefits: Employee discount Flexible schedule On-the-job training Paid time off Paid training Uniform allowance Experience: Dental Receptionist: 1 year (Preferred) Ability to Commute: Monroe, MI 48161 (Required) Work Location: In person

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