Dental Assistant/Receptionist - Happy Smiles Dental - Houston, TX

Job Overview We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this pivotal role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from check-in to check-out. Your energetic approach and attention to detail will help foster a welcoming environment while managing administrative tasks with precision. This paid position offers an exciting opportunity to be an essential part of a busy dental clinic, supporting both patient care and office operations. Responsibilities Greet patients warmly and verify their appointment details with professionalism and enthusiasm Schedule appointments efficiently using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage, perform insurance authorizations, and handle insurance claims processing Manage patient records accurately within Electronic Health Record (EHR) systems like Epic, Meditech, or eClinicalWorks Collect payments, process medical collections, and perform billing duties in compliance with HIPAA regulations Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and scheduling follow-ups Assist with medical documentation review, intake procedures, and maintaining organized dental records Support office management tasks including filing, data entry, and maintaining a clean, professional front desk environment Skills Proven experience in dental or medical office administration with strong knowledge of dental terminology and medical coding (CPT, ICD-9/10) Proficiency in EMR systems such as Eaglesoft, Dentrix, or similar platforms; familiarity with Epic or Meditech is a plus Ability to perform detailed documentation review and ensure accuracy in medical billing and coding processes Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing accuracy (10 key typing skills) Strong understanding of HIPAA regulations to ensure patient confidentiality and data security Bilingual abilities are highly valued to serve diverse patient populations effectively Exceptional customer service skills with a friendly demeanor and professional phone etiquette Previous clinic or dental office experience is preferred; familiarity with insurance verification and medical administrative support is advantageous Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail Join our team as a Dental Receptionist where your enthusiasm meets professionalism! Help us deliver outstanding patient care while advancing your career in a supportive, energetic setting. We value your contributions and are committed to providing an inclusive environment that fosters growth and excellence. Job Type: Part-time Pay: From $17.00 per hour Work Location: In person

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