Dental Receptionist - New York Family Dentistry - Brooklyn, NY

Competitive Pay: Hourly rates start at $25/hr , with higher compensation available for candidates with extensive experience! Responsibilities: Oversee and manage patient scheduling across multiple locations, ensuring provider efficiency and patient satisfaction using Dentrix Ascend, Open Dental or similar software. Lead front office operations , streamlining patient check-in/check-out, documentation accuracy, and workflow coordination. Be the primary point of contact for patient inquiries, providing clear and compassionate communication regarding treatments, financial policies, and appointment logistics. Maintain meticulous patient records , ensuring accuracy, confidentiality, and compliance with HIPAA regulations. Coordinate with providers, treatment coordinators, and dental assistants to ensure smooth patient flow and high-quality care. Train and mentor junior receptionists and administrative staff , fostering a culture of professionalism and exceptional service. Optimize scheduling strategies to maximize provider productivity while keeping wait times minimal. Qualifications: 5+ years of experience in dental reception, front office administration, or a similar senior role. Proficient in dental office software ( Dentrix Ascend, Eaglesoft, Open Dental ). Strong leadership skills , with the ability to train, mentor, and oversee front office staff. Exceptional problem-solving abilities to handle high-volume, fast-paced environments confidently. Excellent communication and interpersonal skills , with a warm, patient-first mindset.

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