Dental Front Desk Team Member - AU Dental Group - Flushing, NY

Dental Front Desk Team Member- Startup Dental Practice Pay: Starting at $18+/hour , based on experience and willing to train Job Type: Full-Time/Part-Time Schedule: Fridays and Saturdays to start, will add more days and hours in the immediate future About Us : We are a new, modern dental startup designed around a calm and supportive patient experience. Our focus is exceptional clinical care, attention to detail, and a great team culture. We are building something special from the ground up and we are seeking a Front Desk Team Member who can help set the tone, systems, and standards from day one. Role Overview This role is the heartbeat of the practice , overseeing front desk operations, patient experience, scheduling, and business systems while supporting the dentist and team. The ideal candidate is polished, organized, and thrives in a luxury, patient-centered environment. Responsibilities Manage daily front desk and office operations Deliver a calm, warm, professional patient experience Schedule patients efficiently to support practice flow and production goals Handle patient check-in/out, billing, collections, and insurance coordination Maintain accurate patient records and ensure HIPAA compliance Oversee accounts receivable, insurance aging, and financial counseling Develop and maintain front office systems, policies, and procedures Troubleshoot patient concerns with empathy and professionalism Coordinate staffing needs, training, and front office workflows Track key office metrics and support practice growth goals Pluses Additional Languages are a plus (Dr. Chao is English, Mandarin, and Spanish speaking) Dental front desk or office management experience preferred but not required Knowledge of dental scheduling, insurance, and billing Experience with Open Dental Excellent communication, multitasking, and leadership skills Professional appearance and calm, confident demeanor Understanding of HIPAA and dental office workflows What We Offer $18+/hour , based on experience Growth opportunities as the practice expands Relaxed, modern work environment with a supportive team Apply Apply through Indeed or email with your resume. We are looking for someone who values excellence, organization, and creating an exceptional patient journey. Job Types: Full-time, Part-time Pay: $18.00 - $30.00 per hour Expected hours: 16 – 40 per week Work Location: In person

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