Dental Receptionist - Martin Dental - South Milwaukee, WI

Our South Milwaukee Family practice is looking for an energetic, vibrant and professional Dental Receptionist to welcome our patients on the phone or in person and coordinate/provide the highest quality dental care. Our team is known for personalized and patient-centered care and we'd love to meet a candidate who has a passion for dentistry and enjoys working with a great team and awesome patients. Full-time Hours Available · Monday: 9am-6pm · Tuesday: 8am-5pm · Wednesday: 9am-6pm · Thursday/Friday: 8:30am-5pm Front Desk Receptionist Tasks · Greet, respond quickly and effectively to needs of patients · Answer phone calls and responds to emails · Manage patient scheduling and direct patient flow · Provide confirmation of appointments for patients · Understand treatment plans · Process patient referrals as needed · Collect all necessary fees and deductibles · Coordinate with insurance companies to ensure claim completion · Check insurance coverages/eligibility · Send pre-authorization · Setup third party finance options for patients · Resolve patient issues in accordance with office policies · Ensure records are stored securely and in compliance with privacy regulations · Checking narratives against procedures walked out to ensure proper processing · Create and contribute to a supportive team environment · Maintain the flow within the dental office · Maintain professional appearance and functionality of office · Participate in staff meetings and trainings · Participate in keeping common areas of dental office clean · Perform other duties as assigned · Comply with budget for supplies order · Comply with office policies and procedures Skills · Ability to work independently and in a team setting · Communicate clearly and effectively, both orally and in writing · Written and verbal English competency · Able to read and follow directions · Understand ethics, public good and public trust · Respect the opinions and beliefs of others and display cultural sensitivity · Demonstrate a sense of responsibility for the success of the group · Collaborate with others to improve quality and address needs · Ability to adapt to change · Self-motivated and eager to learn · Organize and maintain work environment to allow for maximum productivity · Report on time for scheduled shifts and stay until the end of the scheduled shift · Positive, upbeat personality with a can-do spirit Minimum Requirements · High school diploma or G.E.D. equivalent · Comfortable with dental terminology · Intermediate proficiency with Microsoft Windows, Outlook, Word and Excel · Work scheduled hours as assigned · Must past criminal background check and drug test screening upon request · 1 year of dental receptionist experience preferred · Experience with electronic dental records and Eaglesoft preferred This position might be for you if: · You love helping others and provide the best service to the community and patients who are in need · You want to learn to communicate with patients without the pressure of “SELLING DENTISTRY” · You believe in the quality relationship with your team and patients · You believe in getting better every day · You are self-driven and will take initiative to improve processes to make things better Wage is TBD - compensation will be commensurate with experience If you have any questions, please feel free to call our office @ 414-203-9664. Job Type: Full-time Pay: $15.00 - $21.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Paid time off Retirement plan Application Question(s): Are you familiar with Eaglesoft? Are you familiar with the general dentistry and dental terms? Experience: Dental receptionist: 1 year (Preferred) Language: any other languages (Preferred) Work Location: In person

Read More