Dental Assistant/Receptionist - Keith A Hudson DDS - Beverly Hills, MI

Overview We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our healthcare team. The ideal candidate will be responsible for managing patient appointment scheduling, coordinating with medical staff, and ensuring efficient clinic operations. This role requires proficiency in various Electronic Health Record (EHR) systems, strong communication skills, and a solid understanding of medical terminology and administrative processes. Experience with medical billing, coding, and insurance verification is highly preferred. The Scheduling Coordinator plays a vital role in delivering exceptional patient service and maintaining accurate documentation within a fast-paced clinical environment. Responsibilities Schedule patient appointments accurately using EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix, Eaglesoft, and other EHR platforms Verify insurance coverage and benefits, including Medicare and other insurance providers Review and update patient records ensuring compliance with HIPAA regulations and confidentiality standards Manage incoming calls via multi-line phone systems with professional phone etiquette Coordinate with medical staff to optimize appointment flow and clinic productivity Assist with documentation review related to care plans, CPT coding, ICD-9/ICD-10 coding, and medical billing procedures Maintain organized filing systems for medical records and administrative documents Support front desk operations including patient intake, data entry, and appointment confirmations Ensure timely communication with patients regarding appointment changes or follow-up needs Utilize computer skills such as Microsoft Office (Word, Excel) for administrative tasks and reporting purposes Perform clerical duties including typing, filing, and data entry with accuracy and efficiency Requirements Proven experience in medical scheduling or administrative support within a healthcare setting; clinic or dental office experience is preferred Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft, or similar platforms Knowledge of medical terminology, ICD coding (ICD-9/ICD-10), CPT coding, and documentation review processes Strong understanding of HIPAA regulations and health information management practices Excellent organizational skills with attention to detail in managing multiple schedules simultaneously Proficiency in computer skills including Microsoft Office Suite (Word, Excel), multi-line phone systems, and typing (10 key) Bilingual abilities are a plus to serve diverse patient populations effectively Exceptional customer service skills combined with professional phone etiquette Ability to work efficiently in a fast-paced environment while maintaining accuracy in all tasks Prior office management or administrative experience in a healthcare setting is desirable This position offers an opportunity to contribute significantly to the smooth operation of our healthcare facility while supporting quality patient care through effective scheduling and administrative support. Pay: $23.51 - $28.32 per hour Benefits: 401(k) Flexible schedule Health insurance On-the-job training Work Location: In person

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