Dental Receptionist - Wildflower Healthcare - Saint Augustine, FL

, Dental Recepotnist Wildflower Healthcare - Saint Augustine, FL Summary: The mission of Wildflower Healthcare is to ensure access to quality, compassionate healthcare that improves the lives of people we serve in our community. Wildflower Healthcare provides free medical and dental services and health education to St. Johns County adults who are uninsured and whose income falls at or below 200% of the Federal Poverty Guidelines. Clinics operated by the Wildflower Healthcare are open to all regardless of race, gender, religion, or creed. Job Description: The Dental Receptonist will provide administrative support to the Front Office Manager and the Executive Director. This position requires the candidate’s availability to work clinic hours: Monday – Friday 8:00AM – 5:00PM, occasional Friday afternoons, and Saturday mornings from 8:00 am -12:00 PM. On occasion you may be asked to work at different locations and at varying times. Hours will be adjusted during the week to prevent you from going over 40 hours. The first 90 days will be considered a probationary period. Primary responsibilities include: · Intake paperwork for all clinics to include scanning, faxing, and uploading documents. Ensures efficiency and consistency, · Maintain a positive, cheerful environment for patients, staff, and volunteers · Check patients in, making sure to request needed additional data for reporting purposes. · Check patients out ensuring that all paperwork is complete and accurate. · Ensure patients are completing exit surveys. · Ensure incoming calls are answered, voicemails retrieved, and calls returned or routed to the appropriate person in a timely fashion. · Confirm patient appointments one business day before the appointment and complete patient paperwork for the following day. · Receive and process all in-kind donations, giving donors the proper receipts. · Forwards all Volunteer Correspondence to Volunteer Coordinator to include emails and phone calls. · Forwards all monetary donations to the Executive Director. · Completes and processes medical records requests in a timely manner. · Process and ensure all paperwork is readily available the previous business day for all clinics. · Inputs and Processes Referrals. (Clinical Coordinator to follow up regarding referral status). · Monitor waiting room, and dental rooms for supplies and cleanliness. (This includes wiping down exam beds, cleaning vital equipment and assistance with taking out the trash). · Log & put away patient prescriptions. · Complete other duties as assigned by the Front Office Manager or Executive Director. Qualifications: · High School Diploma · Prior Dental Clinic work preferred but not required. Intermediate computer skills · Excellent written and oral communication skills required · Ability to interface with all levels of staff · Effectively able to multi-task, establish priorities, and work in a fast-paced environment Direct supervisor: Front Office Manager Job Type: Permanent, Full-time Job Type: Full-time Pay: $17.00 - $18.00 per hour Benefits: Paid time off Education: High school or equivalent (Preferred) Experience: Administrative Assistants & Receptionists: 1 year (Preferred) Customer service: 1 year (Preferred) Work Location: In person

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