Permanent Dental Receptionist / Front Desk Job in Minneapolis, MN
About Us: NE1 Dental is a new, up-and-coming general dental clinic in Northeast Minneapolis. We are committed to providing exceptional care to our patients with an emphasis on inclusivity. We are dedicated to serving the broader community, with a particular focus on bettering the experiences of those who have encountered obstacles in seeking dental care due to concerns of unfair treatment. We are excited to build a team that will make this possible. We are looking for a full-time front receptionist who is able to reliably work 9:00 AM-5:00 PM Monday through Friday. Responsibilities: Warmly greet patients as they arrive at the dental office, providing a welcoming and professional atmosphere. Answer incoming phone calls, addressing patient inquiries, scheduling appointments, and directing calls to the appropriate staff members. Manage the dental office's appointment schedule, ensuring efficient scheduling and coordination of patient visits. Assist patients with billing inquiries, process payments, and verify insurance coverage accurately. Maintain patient records and update information as needed in the office management system. Collaborate with other team members to ensure smooth workflow and excellent patient care. Requirements: Excellent communication and interpersonal skills, with a friendly and professional demeanor. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively. Proficiency in computer skills, including experience with office management software and electronic health records. Knowledge of dental terminology, billing procedures, and insurance verification is preferred but not required. Ability to work well independently as well as part of a team in a fast-paced environment. Previous experience as a receptionist or in a similar customer service role, preferably in a healthcare or dental office setting is preferred but not required. Job Type: Full-time Pay: From $20.00 per hour Benefits: 401(k) 401(k) matching Health insurance Paid time off Experience: Customer service: 1 year (Preferred) Computer skills: 1 year (Preferred) Ability to Commute: Minneapolis, MN 55413 (Required) Work Location: In person
