Dental Receptionist - San Francisco Dental Wellness - San Francisco, CA

Overview Join our dynamic healthcare team as a Dental Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure a smooth flow of daily clinic activities. Your positive attitude and attention to detail will help create a welcoming environment while supporting efficient office management. This paid position offers an exciting opportunity to contribute to quality patient care and clinic success. Duties Greet patients and visitors warmly, providing exceptional customer service and ensuring a positive first impression Schedule, reschedule, and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft Verify insurance coverage, process insurance claims, and handle billing using systems like Epic, Meditech, or Athenahealth Manage patient records accurately, review documentation for completeness, and update electronic health records (EHR systems) including eClinicalWorks or similar platforms Answer multi-line phone systems promptly with professional phone etiquette, addressing patient inquiries and routing calls appropriately Perform administrative tasks such as filing dental records, managing medical documentation review, and maintaining organized office files Assist with insurance verification, intake procedures, and collection of payments to support efficient clinic operations Requirements Proven experience as a Medical or Dental Receptionist with strong knowledge of dental terminology and medical administrative support Familiarity with dental office management software such as Dentrix or Eaglesoft; experience with EMR (Electronic Medical Records) systems like Epic or Meditech is highly desirable Knowledge of HIPAA regulations to ensure patient confidentiality and data security at all times Ability to handle medical billing, coding (CPT, ICD-9/10), and insurance verification accurately and efficiently Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and typing skills such as 10-key typing for data entry tasks Excellent communication skills with professional phone etiquette; bilingual abilities are a plus for serving diverse patient populations Previous clinic or dental office experience with familiarity in medical coding, documentation review, and health information management preferred Demonstrated organizational skills to manage multiple priorities in a fast-paced environment while maintaining attention to detail Experience working with multi-line phone systems, filing systems, and medical records management in a healthcare setting Join us in delivering outstanding patient care by providing exceptional administrative support! Your dedication will help ensure our clinic runs smoothly while fostering a welcoming atmosphere for every patient. Job Type: Full-time Pay: $25.73 - $30.99 per hour Expected hours: 40 per week Benefits: Dental insurance Employee discount Health insurance Paid sick time Work Location: In person

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