Dental Front Desk Administrator / Treatment Coordinator - San Bruno Dental Excellence - Brentwood, CA

Front Desk Administrator / Treatment Coordinator Our friendly and modern dental office is looking for a full-time Front Desk Administrator / Treatment Coordinator who enjoys helping patients and working as part of a close-knit team. You’ll love this role if you: Enjoy interacting with patients Are organized and detail-oriented Are confident discussing treatment and finances Thrive in a team environment Key Responsibilities Greet patients professionally and create a welcoming, positive experience Manage incoming and outgoing phone calls, emails, and patient inquiries Schedule, confirm, and optimize appointments to maintain efficient provider schedules Present treatment plans clearly and confidently, including procedures, timelines, and fees Review insurance benefits, verify eligibility, and explain coverage to patients in understandable terms Coordinate financial arrangements, collect payments, and process billing accurately Manage patient recall systems and follow up on unscheduled treatment Maintain accurate and compliant patient records in dental software Communicate effectively with clinical staff to ensure seamless patient flow Handle patient concerns with professionalism, discretion, and problem-solving skills Requirements & Qualifications Minimum 1–2 years of dental front office experience preferred Understanding of dental terminology, procedures, and insurance plans (PPO/HMO) Experience with dental software such as Dentrix, Eaglesoft, or Open Dental is a plus Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multitask in a fast-paced environment while maintaining professionalism Strong customer service mindset with a focus on patient care and confidentiality Willing to train the right person. Job Type: Full-time Pay: $24.00 - $30.00 per hour Expected hours: 32 – 40 per week Benefits: 401(k) Dental insurance Employee discount Paid sick time Paid time off Work Location: In person

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