Dental Receptionist/Financial Coordinator - Heritage Dental Associates Pottstown - Pottstown, PA

Our family-owned and operated dental practice is seeking a friendly, professional, and detail-oriented Dental Receptionist / Financial Coordinator to join our team. We pride ourselves on providing a welcoming environment and exceptional care, and we are looking for someone who shares those values. Our office is home to three doctors—a father, son, and daughter—and we truly treat both our patients and our staff like family. If you’re looking for a long-term position in a supportive, stable practice you can call home, we’d love to hear from you. Key Responsibilities Greet patients warmly and ensure a positive check-in and check-out experience Update and maintain patient records and assist with required forms Schedule and manage appointments, confirm upcoming visits, organize records, and fill cancellations Coordinate referrals to specialists, including managing lab work requests and related documentation Manage patient financials, including: Insurance verification and claim submission Discussing treatment costs and payment options with patients Setting up and managing payment plans Collecting payments and posting to accounts Preparing and sending statements Following up on overdue balances Must be comfortable discussing large treatment costs and financial responsibilities with patients in a clear, professional, and compassionate manner. Required Qualifications Strong interpersonal and communication skills. Highly organized, reliable, and detail-oriented. Comfortable handling financial discussions and sensitive information. Ability to multitask and work collaboratively in a fast-paced environment. Preferred Qualifications Experience in a dental office front desk role. Knowledge of dental terminology, procedures, and specialties. Familiarity with dental billing software, insurance claims, dental codes, and patient financial plans. Job Types: Full-time, Part-time Pay: From $20.00 per hour Benefits: 401(k) Dental insurance Paid time off Experience: Dental: 1 year (Required) Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person

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