Dental Insurance Coordinator/Front Office - Vaughan Family Dentistry - Ardmore, TN

Job Overview We are seeking a dedicated and detail-oriented Dental Insurance Coordinator/Front Office professional to join our dynamic dental practice. In this vital role, you will serve as the first point of contact for patients, managing insurance processes, verifying coverage, and ensuring smooth administrative operations. Your proactive approach will help maximize patient satisfaction, streamline billing procedures, and uphold the highest standards of confidentiality and compliance. This position offers an exciting opportunity to be a key player in delivering exceptional dental care experiences while working in a fast-paced, supportive environment. Responsibilities Verify patient insurance coverage and benefits accurately prior to appointments using managed care systems and insurance portals Obtain pre-authorizations and handle claims submissions efficiently, ensuring timely reimbursement Review and explain insurance benefits, copayments, deductibles, and coverage limitations to patients clearly and transparently Ensure compliance with HIPAA regulations by safeguarding patient information and handling patient's records securely Assist with office administrative duties such as appointment scheduling, patient check-in/out, and managing medical terminology for accurate recordkeeping Collaborate with dental team members to facilitate smooth office operations and improve patient experience Skills Strong knowledge of managed care plans, dental insurance policies, and office procedures Proficiency in insurance verification processes and familiarity with HIPAA compliance standards to protect patient privacy and confidentiality Excellent communication skills to explain complex insurance details clearly to patients Ability to navigate dental office software systems efficiently and manage records accurately Prior dental office experience is a MUST Demonstrated organizational skills with attention to detail in handling insurance claims and office documentation Join us in making a difference by providing outstanding administrative support that enhances patient care. We are committed to fostering a positive work environment where your skills are valued and your professional growth is supported. Pay: $15.00 - $35.00 per hour Expected hours: 32.0 – 40.0 per week Work Location: In person

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