Dental Receptionist / Front Desk/ Treatment Coordinator in Porter Ranch, CA

Our thriving dental practice is excited to welcome a motivated and personable Dental Receptionist / Front Desk / Treatment Coordinator to become an integral part of our dedicated healthcare team. If you have a passion for patient care, exceptional organizational skills, and a warm, professional demeanor, we’d love to hear from you. This role is perfect for someone who thrives in a fast-paced environment while maintaining a high level of attention to detail and compassion for patients.

Responsibilities

In this role, you’ll play a pivotal part in shaping the patient experience from the moment they contact our office to the completion of their treatment. Your responsibilities will include:

• Optimizing practice operations through efficient resource management—coordinating schedules to maximize productivity, minimizing wait times, and ensuring that both patients and clinical staff have the support they need to stay on track. This includes managing appointment books, confirming patient visits, treatment planning, and strategically filling last-minute openings to keep the practice running smoothly.
• Upholding strict confidentiality and handling sensitive information with integrity—from patient records and financial details to personal health information, you’ll adhere to HIPAA guidelines and practice protocols to protect privacy and build trust with every individual we serve.
• Adapting seamlessly to shifting priorities while maintaining high productivity—whether it’s assisting with an emergency appointment, resolving a billing inquiry, or supporting a complex treatment plan, you’ll demonstrate flexibility and resilience, ensuring that both patients and the team feel supported in every situation.
• Serving as the friendly face of our practice—greeting patients warmly, guiding them through their visits, and ensuring they leave with a clear understanding of their next steps, whether it’s scheduling a follow-up or discussing financial arrangements.
• Collaborating with the clinical team to coordinate treatment plans—acting as a liaison between patients and providers, you’ll help clarify treatment options, answer questions about procedures, and ensure that administrative details (like insurance pre-authorizations or payment plans) are handled with care and clarity.
• Contributing to a positive and organized workspace—from maintaining a tidy reception area to assisting with inventory management, your efforts will help create an environment where both patients and staff feel at ease.

This role is more than just an administrative position—it’s an opportunity to make a meaningful difference in the lives of our patients while growing alongside a team that values excellence, compassion, and teamwork. If you’re ready to bring your skills, enthusiasm, and dedication to a practice that truly cares, we’d love to meet you.