Dental Assistant/Receptionist - Casa Dental - Reseda, CA

Job Overview We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This role combines front desk administrative support with clinical assistance, ensuring a seamless patient experience from appointment scheduling to post-treatment care. The ideal candidate will be energetic, detail-oriented, and possess excellent communication skills, ready to contribute to a positive and efficient dental environment. You will play a vital role in managing patient interactions, maintaining accurate medical records, and supporting the clinical team with essential procedures. This paid position offers an exciting opportunity to grow within a collaborative healthcare setting dedicated to exceptional patient care. Duties Greet patients warmly upon arrival, verify insurance coverage, and assist with patient intake and registration processes. Schedule appointments efficiently using dental office management software such as Eaglesoft or Dentrix, while managing multiple-line phone systems with professionalism. Verify insurance benefits, perform insurance verifications, and handle billing processes including medical collection and coding using CPT, ICD-9, ICD-10 codes in compliance with HIPAA regulations. Assist the dental team during procedures by preparing treatment rooms, sterilizing instruments, and providing chairside support with dental terminology and clinical protocols. Manage electronic health records (EHR systems) like Meditech or eClinicalWorks, ensuring accurate documentation review and data entry for medical and dental records. Handle administrative tasks such as filing, maintaining medical records, processing payments, and managing office supplies to support smooth clinic operations. Demonstrate excellent phone etiquette while scheduling appointments, answering patient inquiries, and providing outstanding customer service to foster positive patient relationships. Qualifications Previous experience working in a dental clinic or medical office environment is highly preferred; clinic experience is a plus. Proficiency in EMR systems such as Epic, Meditech, Athenahealth or Dentrix is essential; familiarity with Eaglesoft is advantageous. Strong knowledge of dental terminology, medical coding (CPT, ICD-9/10), HIPAA compliance, and health information management practices. Excellent computer skills including Microsoft Office Suite (Word, Excel), typing (10 key), and familiarity with multi-line phone systems. Bilingual abilities are desirable to serve diverse patient populations effectively. Exceptional organizational skills with attention to detail for documentation review and medical billing accuracy. Outstanding communication skills paired with professional phone etiquette; ability to handle sensitive information discreetly. Join us in delivering top-tier dental care through a combination of clinical excellence and compassionate patient service! This position offers an engaging work environment where your skills will make a meaningful difference every day. Job Types: Part-time, Temporary Pay: $20.00 - $25.00 per hour Expected hours: 6.0 – 20.0 per week Work Location: In person

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