Dental Front Desk/Administrative Personnel - Benjamin Weiser, DDS, PA - Brunswick, MD

We are looking for a Dental Office Receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Responsibilities include checking patients in/out, verifying insurance & processing claims/Working Denials/Appeals, scheduling patients, managing/handling payments, and displaying technological proficiency. If you have a knack for customer service and work experience in the dental industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable experience for our patients. Responsibilities Perform all check-in and check-out tasks Manage appointments Inform customers about patient balances and collect payments. Register patients collecting necessary information (like contact details, insurance information) Welcome patients into the office while following COVID 19 screening protocols Provide information about our services, rates and amenities Respond to patients’ complaints in a timely and professional manner Maintain organization at the front desk Confirm appointments Maintain updated records of bookings and payments Maintain coordination with other employees in the office Skills Work experience as a Dental Receptionist or similar role Experience with dental software (such as Softdent) preferred Understanding of dental/medical terminology Customer service attitude Excellent communication and organizational skills Experience with insurance PREFERRED Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: Employee discount Paid time off Work Location: In person

Read More