Treatment Coordinator- Orthodontic (Invisalign/ braces) sales focused - Kind Smiles Orthodontics and Pediatric Dentistry - Irvine, CA

Kind Smiles Orthodontics and Pediatric Dentistry (Irvine, CA) We are a modern, high-end orthodontic practice in Irvine seeking a results-driven Orthodontic Treatment Coordinator who excels at consultative sales and patient conversion. This role is ideal for someone who is confident, persuasive, and motivated by helping patients say “yes” to treatment— success in this role is measured by case acceptance, patient trust, and follow-through. What You’ll Do: Lead orthodontic consultations and present treatment plans with confidence Build rapport quickly and guide patients toward starting treatment Clearly explain fees, financing options, and insurance benefits Overcome objections with empathy and professionalism Follow up on pending cases and close treatment starts Track consultations, acceptance rates, and conversions Collaborate closely with the doctor and clinical team What We’re Looking For Proven sales ability (dental/ortho sales strongly preferred, but not required) Comfortable discussing money and closing conversations Confident, polished communicator (in person & on the phone) Self-motivated and goal-oriented Organized, detail-focused, and reliable Able to balance ethical patient care with business goals Ideal Background (Not Required, But a Plus) Orthodontic or dental office experience Treatment coordination or case presentation experience Sales experience in healthcare, aesthetics, or high-ticket services Familiarity with practice management software (Ortho2, etc.) Compensation & Incentives Competitive base pay Performance-based bonuses or commissions tied to case acceptance Paid time off Employee orthodontic benefits Growth opportunities in a thriving practice Why This Role Is Different You are not just scheduling — you are influencing outcomes You play a key role in the practice’s growth You’ll work in a supportive, respectful, and professional environment High trust, high accountability culture As an Orthodontic Treatment Coordinator, you will play a pivotal role in shaping the experience for our prospective and new patients. Your primary responsibilities will include: Patient Engagement: Initiate and nurture relationships with prospective patients, understanding their needs, and providing valuable information about our orthodontic services. Consultation Coordination: Guide patients seamlessly from their initial inquiry to consultation, ensuring a smooth and informative experience that aligns with our commitment to excellence. Treatment Journey Support: Collaborate with our clinical team to facilitate a seamless transition for patients from consultation to the start of their orthodontic treatment, offering support and information along the way. Sales Advocacy: Demonstrate a genuine passion for our orthodontic services, effectively communicating the benefits and addressing any questions or concerns to help patients make informed decisions. Relationship Building: Cultivate positive relationships with patients, ensuring a warm and welcoming environment that reflects the values of KIND SMILES IRVINE. Knowledge / Skills: A passion for sales and helping individuals achieve their best smiles. Must have excellent customer service Comfortable working in a fast-paced environment. Must be a team player Excellent communication skills, both verbal and written. Willingness to receive feedback Must be punctual, reliable, and patient Pays attention to detail Embraces the practice's core values. If you are excited about the prospect of playing a vital role in guiding individuals through their orthodontic journey, we want to hear from you! Below are our core values that help build the foundation of our office and how we operate day to day and hire all team members. Our core values include: 1- Deliver WOW though service and smiles 2- Promising high energy and good vibes 3- Practice KINDNESS and compassion 4- Every minute counts 5- Leave your drama at the door 6- Pursue growth to be the best version of yourself 7- Embrace and drive change 8- Choosing passion and commitment over convenience 9- Practice honestly, always be a source of inspiration and motivation. 10- One team. One family. One vision. Our work environment includes: * Gorgeous NEW Modern office setting (doesn't look or feel like a normal dental office) Check us out at www.kindsmilesirvine.com and on Instagram | @kindsmilesirvine Job Type: Full-time Pay: $18.00 - $30.00 per hour Benefits: 401(k) Employee discount Health insurance Paid time off Experience: Dental office: 1 year (Preferred) License/Certification: X-Ray Certification (Preferred) Work Location: In person

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