Dental Receptionist - Ultimate Smile Design - Palm Bay, FL

Are you a highly motivated and experienced team player? Our well established general dentistry practice in Palm Bay is seeking an experienced Front Desk Coordinator to be a part of our dental family. Our private office strives on delivering outstanding patient treatment and care. Our ideal candidate will have a positive, motivated personality with at least 3 years of general dentistry experience. Your proactive attitude will ensure a smooth patient experience while supporting the clinical team with administrative excellence. This position offers an exciting opportunity to be part of a caring environment that values efficiency, accuracy, and exceptional customer service. Greet patients warmly, answer multi-line phone systems, and assist with strategic appointment scheduling using Dentrix Verify insurance coverage & eligibility & batching insuranace claims Review documentation for accuracy, including intake forms, treatment plans, and insurance information, ensuring proper CPT coding, and dental billing procedures are followed. Manage office administrative tasks such as filing, data entry, appointment confirmations, and managing clinic schedules to optimize patient flow. Assist with insurance verification processes and explain treatment costs or care plans to patients clearly and confidently. Collecting payments and accurately entering into patients ledger Strong knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and healthcare documentation review processes. Proficiency in Dentrix (preferred) Excellent computer skills including Microsoft Office Suite (Word, Excel) and familiarity with office management software. Exceptional patient service skills with a focus on phone etiquette, clear communication, and compassionate patient care. Previous clinic or dental office experience is highly desirable; familiarity with multi-line phone systems and front desk operations is essential. Join us in delivering outstanding dental care by providing efficient administrative support that keeps our practice running smoothly! We are committed to fostering a positive work environment where your skills make a real difference in patients’ lives every day. Job Type: Full-time Pay: $19.00 - $25.00 per hour Expected hours: 34 – 40 per week Benefits: 401(k) 401(k) matching Continuing education credits Disability insurance Employee discount Health insurance Health savings account On-the-job training Paid time off Paid training Retirement plan Work Location: In person

Read More