Orthodontic Front Office Coordinator - - Tallahassee, FL

Benefits: 401(k) 401(k) matching Bonus based on performance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Orthodontic Front Office Coordinator Date Posted: January 16, 2025 Pay: From $18.00 per hour (based on experience) Job Type: Full-time Work Location: In person Job Description SmileWorks Children’s Dentistry & Orthodontics is seeking an organized, patient-focused Orthodontic Front Office Coordinator to support the orthodontic department of our growing multi-specialty practice. This role is ideal for someone who understands orthodontic scheduling, treatment coordination, and insurance workflows and enjoys building long-term relationships with patients and families throughout their orthodontic journey. As the first point of contact for orthodontic patients, you will play a critical role in case acceptance, scheduling efficiency, and overall patient experience. Orthodontic or dental front office experience is strongly preferred. Why Join SmileWorks Competitive hourly compensation Performance-based bonus opportunities (role-specific) Growth and advancement potential within a multi-specialty practice Supportive, team-oriented culture Comprehensive benefits package, including: Health insurance In-house dental program Paid time off (PTO) Holiday pay 401(k) with employer matching Direct deposit Employee discounts Key Responsibilities Serve as the primary front office contact for orthodontic patients and families Schedule orthodontic consultations, adjustment visits, starts, and follow-ups Coordinate orthodontic treatment plans and support case acceptance discussions Verify orthodontic insurance benefits and explain financial arrangements Collect payments, manage contracts, and assist with payment plans Maintain accurate orthodontic records and documentation Support efficient patient flow and provider schedules Communicate effectively with clinical orthodontic team members Uphold SmileWorks policies, procedures, and patient service standards Qualifications & Preferred Skills Minimum of 2 years of dental or orthodontic front office experience preferred Orthodontic scheduling and treatment coordination experience strongly preferred Knowledge of orthodontic insurance benefits and financial workflows Strong communication, organization, and multitasking skills High level of professionalism and patient-service mindset Ability to manage long-term treatment relationships and follow-up Experience with Open Dental software is a plus Comfortable working in a fast-paced, performance-driven environment Schedule 8-hour shifts Monday through Friday

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