Permanent Dental Receptionist / Front Desk Job in Livonia, MI
We are a third generation family-focused dental practice committed to providing personalized, stress-free dental care tailored to each patientâs unique needs. We are seeking a detail-oriented and experienced Dental Biller / Insurance Coordinator to join our team. In this role, you will help ensure accurate insurance claims processing, timely reimbursement, and clear communication with patients regarding their financial responsibilities. Youâll work closely with our clinical and front desk teams to support smooth operations and excellent patient experiences. Key Responsibilities Prepare and submit insurance claims accurately and in a timely manner Verify patient insurance benefits and eligibility Post insurance and patient payments in the practice management software Follow up with insurance carriers on unpaid or denied claims Resolve billing discrepancies and handle insurance appeals Explain insurance coverage and patient balances with clarity and professionalism Maintain accurate and organized patient billing and insurance records Qualifications Previous experience as a Dental Biller / Insurance Coordinator strongly preferred Strong understanding of dental insurance (PPO, HMO, Medicaid, etc.) Familiarity with Eaglesoft practice software Excellent attention to detail and organizational skills Professional communication and strong customer service skills Ability to work both independently and collaboratively with the team Preferred Skills Dental billing experience in a family or general dentistry setting Knowledge of dental CDT and insurance coding Experience with insurance follow-ups and appeals Why Join Us Be part of a warm, patient-centered dental team Work in a well-established Livonia practice dedicated to comfort and quality care Opportunities to grow your dental administrative skills Supportive environment that values teamwork and patient service. Weekly hours are CONSISTENT . M/T/W 7:45 to 5:00 with an hour lunch break, and Th/F 6:45 to 1:30. Reply to this posting with your resume and contact information. Qualified candidates will be contacted for the next step. We look forward to hearing from you! Job Types: Full-time, Part-time Pay: From $21.00 per hour Benefits: 401(k) 401(k) matching Employee discount Health insurance Work Location: In person
