Dental receptionist

About us

• We are an established general dental office who are dedicated to providing exceptional services to our patients. We strive to create a relaxing and comfortable environment not only for our patients but also for our team.

Overview

• We are seeking a dental receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing excellent customer service to patients and working well with members of our team,
• The candidate would have at least 1 year of experience working at the front desk

Responsibilities:

• Greets patients warmly and manages the check-in and check-out processes
• Schedules and confirms patients’ appointments
• Checks and verifies insurance benefits prior to patients’ visits
• Collects and updates patient information, including medical history and insurance details/benefits
• Maintains and updates patient dental records, ensuring compliance with HIPAA regulations
• Manages front desk tasks such as filing, organizing paperwork, and maintaining office supplies

Qualifications:

• At least 1 year of experience working at the front desk
• Must have a warm personality and ability to provide exceptional patient care
• Detail-oriented
• Familiarity with dental terminology and dental procedures
• Familiarity with Dentrix is a plus
• Excellent customer service and communication skills, with the ability to effectively communicate with healthcare providers and patients
• Ability to work well in a team environment and collaborate with dental staff

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.