Dental Front Desk/ New Patient Coordinator - Smile LA Downtown Modern Dentistry - Los Angeles, CA

About Us Smile LA Downtown Modern Dentistry is a modern, patient-focused dental practice where advanced technology meets exceptional care. We are growing and looking to add front office professionals who are passionate about patient experience, organization, and communication. This role is ideal for candidates with strengths in new patient coordination, scheduling, and front desk operations. We are open to hiring more than one qualified team member as part of our continued growth. Responsibilities Welcome patients in person and over the phone Act as the new patient coordinator by answering inbound calls, responding to inquiries, and converting new patient leads into scheduled appointments Manage appointment scheduling, patient intake, and office communications Maintain follow-up communication to maximize new patient conversions and reduce no-shows Coordinate with the clinical team to support treatment planning and smooth patient flow Handle patient records, insurance verification, and payments as needed Perform other duties as assigned; responsibilities may evolve based on office needs Qualifications 3–5 years of dental office experience Strong phone skills with proven ability to convert inquiries into scheduled appointments Excellent organizational, multitasking, and follow-through abilities Polished, professional demeanor Experience with dental software (Dentrix, Open Dental, or similar) Reliable, proactive, and patient-focused Compensation & Benefits $28–$32 per hour, based on experience Bonus based on performance Supportive leadership and opportunities for growth Work in a modern, technology-driven dental office Job Type: Full-time Pay: $28.00 - $32.00 per hour Work Location: In person

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