Dental Reception - Financial - Northland Dental - Kansas City, MO

We are seeking a confident, detail-oriented Dental Receptionist focused on Collections and Checkout to join our team. This role requires someone who is highly knowledgeable in dental terminology and codes, comfortable discussing finances, and committed to providing kind, professional service to every patient. This position is the final point of contact for patients and plays a critical role in ensuring a smooth checkout experience while maintaining the financial health of the practice. Key Responsibilities Collect patient payments at checkout, including co-pays, deductibles, and outstanding balances Accurately explain treatment costs, dental terminology, procedure codes, and insurance estimates Review treatment plans and ensure patients fully understand their financial responsibility Post payments accurately and reconcile daily totals Manage patient accounts and follow up on outstanding balances Work closely with clinical and front desk teams to ensure accurate communication Maintain detailed and accurate records in the practice management system Uphold office financial policies with consistency, kindness, and professionalism Provide a calm, respectful, and patient-centered experience at all times Qualifications Previous dental front office experience required Strong working knowledge of dental terminology, CDT codes, and common procedures Experience with patient checkout, collections, and financial coordination Comfortable discussing money while maintaining empathy and professionalism Familiarity with dental insurance and billing processes Excellent communication, organization, and attention to detail Experience with dental software Eaglesoft Consistently kind, professional, and respectful Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 35 per week Benefits: Dental insurance Health insurance Paid time off Work Location: In person

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