Front Desk Dental Receptionist - Insurance Claims Specialist - Restore Modern Dentistry - Bentonville, AR

Restore Modern Dentistry is a modern and approachable office offering motivated people the opportunity to do the best work of their lives in a dynamic and growing company. If you have a "can do" attitude, thrive in a team environment and love people, then we want to hear from you! You don't have to have decades of experience, but the ability to connect with people and good sense of humor is a must. Position: Dental Insurance Claims Specialist Job Description: The Insurance Claims Specialist is responsible for managing dental insurance claims from submission through resolution while ensuring full compliance with HIPAA regulations during all patient communications. This role involves working directly with insurance carriers across multiple states to obtain accurate coverage, allowance, and limitation details, resolve claim discrepancies, and support timely reimbursement. This position is ideal for a bright, organized, energetic, and dependable professional who is detail-oriented and driven by a shared company goal: to help build and support the leading culture in the dental industry. Key Responsibilities Prepare, submit, and track dental insurance claims to ensure timely and accurate reimbursement Verify insurance eligibility, benefits, coverage, and limitations for patients Serve as the primary resource for explaining insurance claims, benefits, and payment statuses to internal team members and patients Communicate directly with insurance carriers to resolve denied, delayed, or underpaid claims Obtain and correct missing or invalid claim information by interfacing with payers, patients, and team members Communicate changes in insurance benefits, claim status, or eligibility to the practice team Maintain accurate and up-to-date insurance and claim information in the practice management system Ensure all insurance and patient communications comply with HIPAA regulations Tools and Technology Experience using insurance company portals, online eligibility, and claims tracking tools Proficiency with Microsoft Excel and Word Familiarity with dental practice management systems Dental insurance and billing knowledge preferred Required Skills & Qualifications Excellent written, verbal, and interpersonal communication skills Strong phone etiquette and customer service skills Exceptional attention to detail Highly organized with strong time-management abilities Ability to multitask, prioritize workloads, and meet deadlines in a fast-paced environment Education and Knowledge: Minimum high school diploma, familiarity with dental terminology is preferred, experience verifying insurance benefits and eligibility is highly preferred. Job Type: Full-time Pay: $15.00 - $25.00 per hour Benefits: Dental insurance Employee discount Health insurance Life insurance Paid time off Experience: Dental office: 1 year (Preferred) Customer service: 2 years (Required) Ability to Commute: Bentonville, AR 72712 (Required) Work Location: In person

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