Dental Treatment Coordinator / Front Office (PSJ Dental Care) - PSJ Dental Care - Cocoa, FL

Dental Treatment Coordinator / Front Office (PSJ Dental Care) PSJ Dental Care: Cocoa, FL - Full-Time - Non-Exempt - $24 – $28 per hour (based on experience) Position Overview Outgoing and friendly Front Office Team Member wanted to join our low stress, highly positive dental team. If you are looking for a place where you can make a positive difference for your patients and are a valued team member, then this is the position for you. We are well established, one doctor private practice, in a beautiful office with state of the art equipment including digital radio-graphs, intra-oral camera, Eaglesoft software and electronic (no charts) records. We are looking for an experienced, mature and compassionate team player to help us care for our wonderful patients. Key Responsibilities Treatment plan presentations Discusses complex treatment plans with patients in an effort to help them understand their need for care Helps patients find a way to comfortably afford the dentistry they need by making financial arrangements per office protocol Answers patients’ questions regarding treatment and finances Shares any opportunities for same day dentistry for patients coming in that day that have unscheduled treatment Maintains patient records per office protocol Creates financial arrangements per office policy Ensures patients sign treatment plan forms Enters and scans all signed treatment plans into the software (Eaglesoft) Completes all follow up for all recommended treatment that remains unscheduled in a timely manner using the practice protocol Schedules patients as treatment is accepted, according to the template for the doctor’s schedule Reviews the doctor’s schedule at least two days prior and fill any openings Is the liaison for specialist offices by helping patients schedule their appointments with the referring offices Reviews reports from specialty offices and contact patients to schedule their next step as appropriate Qualifications /Experience Minimum 2-5 year of experience as a Dental Treatment Coordinator Fabulous communication and customer service skills, must be a “people” person Excellent computer skills, email, Microsoft Office and dental software (Eaglesoft) Strong understanding of dental terminology Knowledgeable in insurance posting and verification with a PPO practice, in treatment planning and financial discussions and in scheduling Organized, detail-oriented, and able to multitask Dedicated Worker, Team Player, Great Attitude and Motivated Self-Starter Professional, punctual, reliable and positive work ethic Compensation $24 – $28 per hour, based on experience Full-time, stable position Paid time off Supportive team environment Opportunity to grow within the practice

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