Dental Front Office Receptionist / Patient Coordinator in Sunnyvale, CA

We are a well-established multi-doctor general dental practice with over 20 years of experience serving the South Bay community. We’re currently seeking a Dental Front Office Receptionist / Patient Coordinator to join our friendly and supportive team. This is a weekday-only position (4–5 days/week, no weekends), ideal for someone who is reliable, caring, personable, and has strong communication skills.

Key Responsibilities:
Greet and check in patients with professionalism and warmth
Answer phone calls, emails, and text messages
Schedule and confirm appointments using Dentrix and Weave
Manage doctors' daily schedules and patient flow
Maintain accurate and up-to-date patient records
Prepare patient forms, including medical history, consents, and referrals
Coordinate with specialists regarding patient treatment plans
Collect/process patient and insurance payments
Verify insurance benefits and prepare treatment estimates accordingly

Qualifications:
Minimum 2 years of front office experience in a dental office
Proficient in Dentrix and use of technology (digital communication)
Strong interpersonal and customer service skills
Detail-oriented and able to manage multiple tasks in a fast-paced environment
Knowledge of HIPAA rule and ability to maintain patient confidentiality
High school diploma required; bilingual candidates preferred

Benefits:
Very competitive salary, based on experience
Performance-based bonus opportunities
Health insurance coverage
Retirement savings plan - 401(k)
Paid time off (holidays and vacation time)
If you're passionate about patient care and want to be part of a dedicated, long-standing team, we’d love to hear from you!