Dental Assistant/Receptionist - S&D Dental Group - Simi Valley, CA

Job Overview We are seeking a dedicated and detail-oriented Dental Assistant/Receptionist to join our family dental practice. This role combines clinical support with front desk responsibilities, ensuring seamless patient care and efficient office operations. The ideal candidate will possess strong medical administrative skills, proficiency with electronic health records, and excellent patient service abilities. Bilingual skills and clinic experience are highly valued to enhance communication and patient satisfaction. This position offers an opportunity to work in a professional environment committed to quality dental care and exceptional patient experiences. Responsibilities Greet patients warmly and manage the front desk, including check-in and check-out procedures Schedule appointments using dental practice management software such as Eaglesoft or Dentrix Verify insurance coverage, perform insurance verification, and handle billing processes including medical collection and coding Manage electronic health records (EHR systems) such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms Assist the dentist during procedures by preparing instruments and ensuring patient comfort Review and update patient documentation, including medical history, treatment plans, and consent forms Perform administrative duties such as filing, data entry, phone etiquette, multi-line phone system management, and maintaining accurate medical records Ensure compliance with HIPAA regulations by safeguarding patient information and documentation review Support medical billing processes including CPT coding, ICD-9/10 coding, and Medicare documentation requirements Maintain a clean and organized clinical environment while adhering to safety protocols Qualifications Prior experience in a dental clinic such as taking xrays, chairside experience Proficiency with dental software such as Eaglesoft or Dentrix; experience with EMR/EHR systems like Epic or Meditech is a plus Knowledge of dental terminology, medical terminology, ICD coding (ICD-9/10), CPT coding, and health information management practices Strong computer skills including Microsoft Office suite (Word, Excel), typing (10 key), and familiarity with office management tools Excellent customer service skills with professional phone etiquette and effective communication abilities Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail Bilingual capabilities are advantageous for serving diverse patient populations Familiarity with insurance verification processes and medical billing procedures is preferred Strong organizational skills with the ability to manage medical records, documentation review, and office administration tasks This role is integral to providing exceptional patient care while supporting the smooth operation of our dental practice. We welcome motivated candidates eager to contribute to a friendly team dedicated to excellence in dental health services. Pay: $18.00 - $24.00 per hour Benefits: Dental insurance Free parking Work Location: In person

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