Dental Receptionist - Westside Dental Center - Plantation, FL

Job Overview We are seeking a dedicated and professional Dental Receptionist to serve as the first point of contact for our dental practice. The ideal candidate will possess excellent communication skills, a strong understanding of dental office operations, and a commitment to providing outstanding patient service. As a Dental Receptionist, you will manage patient interactions, coordinate appointments, handle administrative tasks, and ensure smooth office workflows. Your role is vital in creating a welcoming environment and supporting the overall efficiency of our dental team. Responsibilities Greet patients warmly and professionally, ensuring a positive first impression. Schedule and confirm patient appointments using dental practice management software such as Dentrix or Eaglesoft. Verify insurance coverage and perform insurance eligibility. Collect payments, process billing, and perform collections accurately while maintaining compliance with HIPAA regulations. Manage patient records and documentation review to ensure accuracy and completeness in accordance with health information management standards. Answer multi-line phone systems efficiently while providing exceptional customer service and maintaining professional phone etiquette. Coordinate patient intake processes, including collecting medical history forms and updating dental terminology in the system. Maintain a clean, organized reception area and ensure all office supplies are stocked to support daily operations. Skills Extensive experience with dental office management software Eaglesoft familiarity is advantageous. Proficiency in using computer and responding to patient emails and texts. Excellent communication skills to handle inquiries via phone and in person. Bilingual abilities are highly valued. Willing to Help Patients. Pay: $18.00 - $24.00 per hour Expected hours: 40.0 per week Benefits: 401(k) Employee discount On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Work Location: In person

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