Dental Front Desk / Patient Coordinator - STONEWALL DENTAL ASSOCIATES - Manassas, VA

Multi-Specialty Dental Practice We are a busy, multi-specialty dental office seeking an experienced Front Desk / Patient Coordinator to join our team. This role is critical to the success of our practice and the experience of our patients. The right candidate is professional, friendly, confident on the phone, and understands how a dental office runs — start to finish. Previous dental front desk experience is required. We are looking for someone reliable, committed, and interested in long-term stability — not a short stop. We are actively interviewing and looking to hire the right candidate this week . What You’ll Do Answer and manage a high volume of incoming calls using a multi-line phone system Schedule, coordinate, and confirm appointments efficiently to keep the schedule full Enter, present, and review treatment plans with patients Verify dental insurance benefits and eligibility Accurately calculate, collect, and post co-payments and patient balances File, scan, and maintain organized patient records and documentation Communicate clearly with patients regarding appointments, financial responsibility, and next steps Work closely with clinical and administrative team members to ensure smooth daily operations What We’re Looking For Proven dental front desk experience (required) Strong understanding of dental scheduling, insurance verification, and patient financials Proficiency with dental practice management systems (PMS) — CareStack experience strongly preferred Excellent phone presence and interpersonal communication skills Ability to confidently reach patients, collect on services rendered, and close open balances Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment Reliability and longevity are critical — we’re looking for someone who wants to grow with the practice Spanish-speaking candidates are strongly preferred Professional demeanor and commitment to providing an exceptional patient experience Why Work With Us We are a patient-centered, well-established dental practice that values professionalism, accountability, and teamwork. The front desk sets the tone for the entire office, and this role is treated with the importance it deserves. If you are an experienced dental front desk professional who takes pride in your work, keeps schedules full, communicates clearly, and treats every patient with care and respect — we want to meet you. Job Type: Full-time Pay: $18.00 - $27.00 per hour Benefits: 401(k) Dental insurance Paid time off Education: High school or equivalent (Preferred) Work Location: In person

Read More