Dental Front Desk - Dr. Z Smiles - Pembroke Pines, FL

Front Desk / Patient Coordinator – Dental Office We are seeking a professional, bilingual (English/Spanish) Front Desk / Patient Coordinator to join our modern, well-organized dental practice. This role is ideal for someone who is confident with patients, detail-oriented, and comfortable working in a fast-paced clinical environment. The Front Desk position is a key role in our office and directly impacts patient experience, scheduling efficiency, and daily workflow. Key Responsibilities Greet patients professionally and manage front desk flow Answer incoming calls and schedule appointments efficiently Confirm appointments and manage the daily schedule Verify insurance eligibility and explain basic benefits to patients Collect copays, payments, and outstanding balances at check-in and check-out Maintain accurate patient records and documentation Communicate clearly with clinical and administrative teams Handle patient questions and concerns calmly and professionally Support daily office organization and workflow Requirements ✅ Bilingual: English & Spanish (required) ✅ Minimum 1–2 years of experience in a dental front desk / administrative role Strong communication and customer service skills Comfortable discussing payments, insurance, and scheduling with patients Organized, reliable, and detail-oriented Ability to multitask and remain calm in a busy environment Basic knowledge of dental insurance and terminology preferred Dentrix experience is a plus (not required) Schedule Full-time | 35–40 hours per week Hours may vary slightly based on patient schedule and office needs Why Join Us Stable, well-organized private dental practice Structured systems and clear expectations Supportive leadership and team-based environment Competitive compensation based on experience Employee dental discounts Long-term opportunity for the right candidate How to Apply Please submit your resume through Indeed. Selected candidates will be contacted for the next step. Job Type: Full-time Pay: $20.00 - $24.00 per hour Expected hours: 35 – 40 per week Benefits: Employee discount Experience: Dental receptionist: 2 years (Required) Language: English and Spanish (Required) Work Location: In person

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