Dental Front Desk Receptionist / Dental Assistant (Hybrid Role - Full-Time) - Suamico Family Dental - Green Bay, WI

Dental Front Desk Receptionist / Dental Assistant (Hybrid Role – Full-Time) Position Summary We are seeking a full-time dental team member with prior dental experience to work primarily at the front desk and assist clinically as needed. This is a hybrid role requiring flexibility, teamwork, and a willingness to work where needed, including at least one day per week assisting chairside . Key Responsibilities Front Desk / Administrative Duties ● Greet patients warmly and provide excellent customer service ● Schedule and confirm appointments efficiently ● Answer phones and manage patient inquiries ● Verify insurance benefits and obtain pre-authorizations ● Collect copays, balances, and post payments ● Submit and follow up on insurance claims ● Maintain accurate patient records and charts ● Keep the front office clean, organized, and professional Clinical / Dental Assisting Duties (As Needed) ● Assist the dentist during procedures (minimum one day per week) ● Prepare treatment rooms and sterilize instruments ● Seat patients and review medical histories ● Take digital X-rays as permitted by state regulations ● Turn over operatories and support efficient patient flow Qualifications ● Prior dental office experience required (front desk, assisting, or both) ● Comfortable working both administrative and clinical roles ● Strong understanding of dental terminology and workflows ● Reliable, professional, and team-oriented ● Strong communication and multitasking skills ● X-ray certification preferred ● Experience with dental software (Dentrix, Eaglesoft, Open Dental, etc.) preferred Personal Attributes We Value ● Willingness to help wherever needed without resistance ● Positive attitude and strong work ethic ● Professional, patient-focused demeanor ● Ability to work well in a fast-paced team environment OFFICE HOURS : Monday - Thursday Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, qualifications, or working conditions associated with the role. Job Type: Full-time Expected hours: 35 – 38 per week Benefits: 401(k) 401(k) matching Dental insurance Paid time off Uniform allowance Experience: Dental office: 1 year (Required) Ability to Commute: Green Bay, WI 54313 (Required) Work Location: In person

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