Permanent Dental Receptionist / Front Desk Job in Orange, CA

Job Description
We are a growing dental practice seeking an experienced Dental Insurance Biller & Treatment Coordinator who can independently manage all insurance-related processes and confidently present treatment plans with strong case-acceptance skills.
This position is part-time with strong potential to transition into a full-time role as the practice continues to grow.
This position requires hands-on experience with PPO plans and full proficiency in Open Dental software. Candidates must be detail-oriented, organized, and comfortable communicating financial information clearly to patients.
Key Responsibilities
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Verify dental insurance benefits (PPO, Denti-Cal/Medi-Cal)
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Submit, track, and follow up on insurance claims
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Post insurance payments and manage EOBs accurately
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Handle insurance appeals, denials, and corrections
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Coordinate and present treatment plans with clear financial breakdowns
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Educate patients on insurance coverage, copays, deductibles, and out-of-pocket costs
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Achieve high case acceptance through confident and ethical presentation
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Work efficiently within Open Dental (required)
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Communicate professionally with insurance companies and patients
Requirements
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Minimum 5+ years experience in dental insurance billing and treatment coordination
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Strong knowledge of PPO plans and Denti-Cal
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Advanced proficiency with Open Dental (non-negotiable)
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Excellent communication and sales/case-presentation skills
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Strong attention to detail and follow-through
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Ability to work independently and manage multiple cases
- must be fluent in Spanish
Preferred Qualifications
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Experience in a startup or growing dental practice
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Proven track record of high case acceptance
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Familiarity with front office workflows