Dental Receptionist/ Treatment Coordinator

Our state-of-the-art dental practice located on Wilshire Blvd in Los Angeles is seeking an experienced Front Office / Dental Treatment Coordinator who is looking for long-term career stability and a place to truly call home.

This role is ideal for a seasoned professional who excels in patient communication, treatment coordination, and front office leadership, and who thrives in a supportive, high-quality environment.

Why Join Us

• Modern, high-tech dental office
• Supportive, professional team culture
• Prime Los Angeles location on Wilshire Blvd
• No weekends – excellent work-life balance
• Flexible schedule options:
• 4 days (10 hours/day, M-TH) or
• 5 days (8 hours/day, M-F)

Key Responsibilities

• Be a strong team player and make our practice your professional home
• Assist the Office Manager and Doctor with case and treatment presentations
• Maintain efficient, productive, and well-balanced schedules
• Professionally manage phone calls, messages, and new patient inquiries
• Demonstrate strong call conversion skills while multitasking
• Track, record, and report case presentation outcomes
• Ensure high treatment acceptance and proper follow-through
• Follow up consistently on pending treatment plans
• Communicate daily progress and results with management and doctor
• Manage workflow efficiently to complete tasks in a timely manner
• Provide exceptional customer service and patient care

Insurance & Financial Responsibilities

• Strong understanding of dental insurance processes including billing, pre-authorizations, verifications, and eligibility
• In-depth knowledge of insurance plans
• Confidently present financial arrangements including CareCredit, LendingClub, and other financing options

What We’re Looking For

• Minimum 4+ years of dental office experience (required)
• Proven experience in front office operations and treatment coordination
• Excellent communication and interpersonal skills
• Highly organized with the ability to multitask in a fast-paced environment
• Computer literate with experience in dental software programs
• Patient-first mindset with professionalism and warmth
• Seeking stability, growth, and long-term commitment

If you are an experienced dental professional looking for a stable, people-centered practice where your skills are valued and your role truly matters, we would love to hear from you.