Cosmetic Dentistry Patient Coordinator - Luxe Dental Cosmetics - Los Angeles, CA

Job Summary We are seeking a highly organized and detail-oriented Patient Coordinator to join our Cosmetic Dentistry practice in Brentwood. The ideal candidate will serve as the primary point of contact for patients, managing appointments, patient records, and insurance verifications. This role requires excellent communication skills, proficiency with Electronic Health Record (EHR) systems, and a solid understanding of medical terminology and billing procedures. The Patient Coordinator will ensure smooth clinic operations while providing exceptional patient service and administrative support. High bonus/commission role Sales experience a PLUS Duties Greet patients and manage front desk operations with professionalism and courtesy Schedule patient appointments using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Verify insurance coverage and benefits, including Medicare and other insurance plans Collect payments and process medical billing using CPT and ICD coding standards Review and update patient medical records, ensuring accuracy and compliance with HIPAA regulations Assist with documentation review, coding (ICD-9, ICD-10), and care plan coordination Manage multi-line phone systems, handle patient inquiries, and provide exceptional customer service Maintain filing systems for medical records and ensure proper documentation review Support office management tasks including insurance verification, data entry, and clerical duties such as typing, filing, and using Microsoft Office tools Facilitate intake procedures for new patients and assist in maintaining accurate medical records Ensure compliance with health information management policies and HIPAA regulations Experience Previous experience in a medical office setting or clinic environment is preferred Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, or Dentrix is highly desirable Knowledge of medical billing, coding (ICD-10, CPT), and insurance verification processes is essential Strong understanding of medical terminology across various specialties including dental terminology if applicable Bilingual abilities are a plus to effectively serve diverse patient populations Proven experience in administrative support roles such as front desk reception or medical receptionist duties Excellent computer skills including proficiency in Microsoft Office Suite (Word, Excel) and office management software like Open Dental Exceptional phone etiquette, organizational skills, attention to detail, and ability to handle multiple tasks efficiently This position offers an opportunity to work in a dynamic healthcare environment where your administrative expertise directly impacts patient care quality. We value professionalism, accuracy in documentation, and a compassionate approach to patient interactions. Job Type: Full-time Pay: $40,000.00 - $70,000.00 per year Benefits: Paid orientation Paid time off Work Location: In person

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