Orthodontic Front Office Assistant - ClearWave Orthodontics - Torrance, CA

Title: Orthodontic Front Office Assistant Pay: $20-28 per hour Position description We are seeking a friendly, organized, and reliable Orthodontic Front Office Assistant to join our team. Candidates must have a minimum of 12 months of experience working in a dental or orthodontic office, with experience in dental insurance verifications and benefits coordination. The ideal candidate is highly organized, detail-oriented, and able to multitask efficiently in a fast-paced environment. A cheerful, professional demeanor is essential, along with strong written and verbal communication skills and the ability to create courteous, engaging, and welcoming conversations with patients both in person and over the phone. We are looking for a positive team player who enjoys helping others and contributes to a warm, supportive office atmosphere. Tasks include, but not limited to, scheduling and confirming appointments, communicating with team members and patients by text/phone/email, insurance verification and explaining the plan to patients, explaining the treatment plan to patients, contracting, billing, collection, maintaining cleanliness in the office. We will train the candidate to take basic records (orthodontic Xrays, digital scans and photos) to help us prep for consults and to start same-day contracts. Hourly pay based on experience and skills. Work days: Mondays, Tuesdays, and Fridays 9am-6pm (lunch break: 1pm-2pm). Requirements Knowledge of dental and orthodontic terminology required. Knowledge of dental billing codes required. High school diploma or equivalent required. Basic computer skills required, including proficiency in sending emails, drafting documents on Microsoft Word, organizing plans on Microsoft Excel. Basic math skills. Excellent organization skills. Positive, enthusiastic, friendly and outgoing personality. Ability to multi-task and work in a fast-paced environment. Excellent verbal skills required to be able to provide patient instructions and education, and to maintain clear and respectful communication among team members. Excellent written communication skills required to courteously and effectively communicate with team members and patients by text and emails. Ability to provide outstanding customer service required. Benefits Competitive salary Ample opportunities to grow Paid vacation and sick days Employee discount on treatment Opportunity to participate in office-paid continuing education classes Personalized professional training We look forward to hearing from you! ClearWave Ortho Team Job Type: Part-time Pay: $20.00 - $28.00 per hour Benefits: Employee discount Flexible spending account Opportunities for advancement Paid sick time Paid time off Experience: dental front office assisting: 1 year (Required) Work Location: In person

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