Front Desk- Orthodontic Office - Shine Orthodontics - Holly Springs, NC

Front Desk / Patient Care Coordinator Orthodontic Office We are a busy, patient-focused orthodontic practice seeking a friendly, outgoing, and reliable Front Desk team member to join our office. This role is often the first point of contact for our patients and families, so a positive attitude, professionalism, and strong communication skills are essential. Responsibilities include: Greeting patients and families warmly in person and by phone Answering phones and responding to emails promptly and professionally Scheduling appointments and managing the daily schedule Insurance verifications and basic insurance-related tasks Maintaining accurate and organized patient records Assisting and providing backup support to the New Patient Coordinator as needed Assisting with office social media, including posting approved content and promoting office events Supporting the doctor with phone calls, patient communications, and other tasks as needed to keep the office running smoothly Keeping reception area clean and tidy. Help organinze and attend 2-3 community events per year. These are generally on Saturdays. Doing inventory and ordering non-clinical supplies Qualifications: Friendly, outgoing, and professional demeanor Organized, detail-oriented, and dependable Strong communication and customer service skills Ability to multitask in a fast-paced office environment Dental or orthodontic office experience preferred, but willing to train the right candidate If you enjoy working with people, staying organized, and being part of a collaborative healthcare team, we would love to meet you. To apply, please submit your resume and a brief introduction. Job Type: Full-time Pay: $18.00 - $24.00 per hour Expected hours: 32 per week Benefits: Health insurance Paid time off Application Question(s): What is your highest level of education achieved? Number of years of experience in a dental or orthodontic office? Work Location: In person

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