Dental Office Patient Care Coordinator (Front Desk) - Coron Dental Studio - Brookline, MA

Overview As our practice continues to grow, we are expanding our front desk team and seeking an experienced, reliable, and patient-focused Dental Office Patient Care Coordinator to support daily operations and deliver an exceptional patient experience. This key role ensures smooth front office workflows, efficient scheduling, and high-quality patient service. The ideal candidate brings strong dental administrative experience, professionalism, and a commitment to outstanding customer care. We are looking for a dependable, team-oriented individual who takes pride in maintaining a welcoming and well-organized practice environment. If you are passionate about patient care and enjoy working in a collaborative dental setting, we would love to meet you. Key Responsibilities Welcome patients and visitors in a warm, professional, and courteous manner Manage incoming phone calls, text messages, and emails promptly and efficiently Schedule, confirm, and coordinate patient appointments accurately Verify insurance benefits and assist patients with billing or insurance questions Maintain a clean, organized, and inviting reception and front office area Provide administrative and operational support to clinical and management teams as needed Qualifications Proven experience as a Dental Front Desk Receptionist, Patient Care Coordinator, or similar role Strong knowledge of dental office procedures and patient coordination Proficiency with office equipment, phone systems, and dental practice management software Excellent communication and interpersonal skills with a patient-centered approach Ability to multitask, stay organized, and prioritize duties in a fast-paced environment Reliable, professional, and team-oriented attitude Office Hours Monday: 10:00 AM – 6:00 PM Tuesday: 10:00 AM – 7:00 PM Wednesday: 10:00 AM – 6:00 PM Thursday: 10:00 AM – 7:00 PM Friday: 10:00 AM – 6:00 PM Job Types: Full-time, Part-time Pay: $27.00 - $37.00 per hour Benefits: 401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Flexible schedule Health insurance Paid time off Referral program Work Location: In person

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