Princess Dental Staffing
Dental Front Office Manager (Dentrix Experience Required) - Alper Periodontics & Implants - Melrose, MA
Permanent Dental Receptionist / Front Desk Job in Melrose, MA

Position: Dental Front Office Manager Location: Melrose, MA Schedule: Monday & Wednesday: 7:45 AM â 5 PM, Tuesday & Thursday: 7:45 AM â 3 PM (Closed FridayâSunday) We are seeking an experienced Dental Front Office Manager to join our busy, independently owned periodontal practice, where we take pride in creating a warm, family-like environment for both our patients and team. The ideal candidate is detail-oriented, organized, and enjoys creating a welcoming experience for patients while supporting a professional clinical team. Key Responsibilities: Greet patients with professionalism and help them feel at ease Collaborate effectively with the front desk team to ensure smooth operations Manage patient scheduling, confirmations, and reminders using Dentrix and Weave Check patients in/out and update insurance, billing, and contact information in Dentrix Process treatment plans, insurance claims, and patient payments Run required office reports and manage AR/billing/insurance Handle incoming calls, voicemails, and secure messages through Weave Coordinate with clinical team to ensure smooth daily operations Provide professional, friendly, and supportive patient communication Requirements: Proven dental front desk experience (REQUIRED) Proficiency with Dentrix or comparable dental software (REQUIRED) Strong communication and interpersonal skills Excellent organizational skills and attention to detail Ability to prioritize and multitask effectively What We Offer: Competitive pay, commensurate with experience Three day weekends Easy commute with convenient access from Routes 128 and 93 Supportive, team-oriented work environment If youâre a motivated professional with dental front office experience who thrives in a patient-centered practice, weâd love to meet you. Job Type: Full-time Pay: $26.00 - $33.00 per hour Benefits: 401(k) matching Employee discount Health insurance Paid time off Retirement plan Experience: Dental: 4 years (Required) Work Location: In person
