Front Office Coordinator, Scottsdale, AZ

Premier Endodontic Specialty Practice

We are a modern, high-end endodontic practice known for exceptional patient care, attention to detail, and a welcoming, elevated experience. We are seeking a polished, motivated Front Office Coordinator who takes pride in excellence, and enjoys being part of a team that works hard, supports one another, and has fun along the way.

This role is ideal for someone who is professional yet personable, detail-oriented, and eager to grow within a specialty practice.

What You’ll Do:

• Serve as the first impression of our practice, delivering a calm, confident, and elevated patient experience
• Schedule appointments accurately using dental practice management software such as TDO
• Communicate clearly and compassionately with patients, referring offices, and insurance providers
• Verify insurance benefits and confidently discuss financial arrangements
• Collect payments, process billing, and manage medical collections in compliance with HIPAA regulations
• Maintain accurate patient records within EMR systems- TDO endodontic software.
• Coordinate referrals and maintain strong relationships with dental offices, help with marketing
• Support the clinical team and contribute to smooth daily operations/ some cross training required
• Review documentation for completeness and accuracy, including CPT coding, ICD-9/ICD-10 coding, and medical billing documentation
• Handle multi-line phone systems with professional phone etiquette and assist patients with inquiries
• Manage office administrative tasks such as filing, data entry
• Assist in coordinating care plans and ensuring proper documentation of patient visits
• Support clinic operations by managing front desk responsibilities including intake procedures, appointment confirmations, and follow-up scheduling

What We’re Looking For:

• Prior dental or medical front office experience (specialty practice preferred)
• Professional presence with excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Ability to multitask and remain composed in a busy environment
• Comfortable with dental software and technology
• A team player with a positive attitude and a growth mindset
• Honesty, integrity and compassion for others

Why You’ll Love Working Here:

• Competitive compensation, based on experience
• Fun work environment
• Opportunity for growth

Qualifications

• Prior experience in a dental or medical office setting is preferred; dental clinic experience is a plus
• Proficiency with dental practice management software - such as TDO endodontic software is a plus
• Strong knowledge of dental terminology, medical terminology, CPT coding, ICD coding (ICD-9/ICD-10), and insurance verification processes
• Excellent computer skills including Microsoft Office Suite (Word, Excel) and typing proficiency (
• Exceptional organizational skills with attention to detail in documentation review and data entry
• Outstanding customer service skills with professional phone etiquette and bilingual abilities are advantageous
• Ability to handle sensitive patient information in compliance with HIPAA regulations
• Strong clerical skills including filing, record management, and office management experience

This position offers an opportunity to be an integral part of a dedicated dental team committed to providing high-quality patient care through efficient administrative support.

** We are the endodontic office for the Phoenix Suns, Phoenix Mercury and the Arizona Diamondbacks- Appropriate discretion is required