State-of-the-art dental office seeking Dental Receptionist / Front Desk in Chino, CA

Location: Chino.CA
Employment Type: Full-time 

About Us:
We are a patient-focused dental practice committed to providing high-quality care and a welcoming experience. Our front desk team plays a key role in keeping the office running smoothly and ensuring patients feel supported from their first phone call to their appointment check-in.

Key Responsibilities:

• Answer incoming phone calls professionally and efficiently

• Schedule, confirm, and manage patient appointments

• Verify dental insurance benefits and eligibility

• Perform basic insurance background verification and data entry

• Communicate clearly with patients regarding appointments, insurance, and office policies

• Maintain accurate patient records in the practice management software

• Coordinate with clinical staff to ensure smooth daily workflow

Qualifications:

• Previous dental front desk or medical office experience preferred

• Strong phone etiquette and customer service skills

• Familiarity with dental insurance plans and benefit verification (PPO experience a plus)

• Comfortable with scheduling software and basic computer tasks

• Organized, detail-oriented, and reliable

• Ability to multitask in a fast-paced environment

What We Offer:

• Supportive and team-oriented work environment

• Competitive pay based on experience

• Opportunities for growth and training